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Title: Director of Study Abroad

VP Area: Center for Global Engagement

Department: Study Abroad

Work Schedule: Fixed daytime hours Monday-Friday

Telework Availability: Occasional Telework Available

FLSA Status: Exempt

Employee Classification: Regular full-time (staff 30+ hours)

Hours per week: 40

Months per year: 12

Job Purpose:

The Director of Study Abroad is responsible for the budget management and oversight of academic study abroad programs for Gonzaga students. It is a leadership position, providing supervision to the Study Abroad Office and personnel, and providing guidance and expertise to the Gonzaga community on study abroad related matters.

Essential Functions:

• 25% - Business Management
  • Responsibilities include budget management and reporting, application and enrollment logistics, programming support, MOU/MOA review and management, enrollment reporting and compliance requirements, and program innovation.
  • In addition, the Director ensures the fiscal solvency and long-term financial sustainability of all programs.
  • The Director oversees program assessment and reporting to stakeholders.
• 20% - Stakeholder Relations
  • The Director collaborates with Gonzaga’s Deans of the College and Schools, graduate program directors, and faculty members in support and development of study abroad initiatives.
  • The Director is responsible for maintaining relationships with Gonzaga on-campus offices (Student Accounts, Health & Counseling Services, Registrar’s Office, etc.).
  • The Director provides informative and timely communications and problem solving to students and families.
  • The Director develops and manages relationships with partner institutions and external vendors (Terra Dotta, insurance, etc.) in support of study abroad initiatives.
  • The Director represents the study abroad office on university committees, as well as at regional, national and/or international professional meetings.
• 25% - Gonzaga in Florence 
  • Gonzaga in Florence (GIF), established in 1963, is Gonzaga’s flagship study abroad program.
  • The program runs semester and summer programs for undergraduates, and special programs for law and graduate programs.
  • The Director of Study Abroad provides main campus support for the GIF Dean to ensure successful recruitment and programming for students, oversees visa compliance, and is the primary contact for GIF operational issues.
  • The Director is responsible for maintaining and managing relationships with domestic partner institutions including recruitment and development of new partners and agreement negotiations.
• 10% - Risk Management 
  • Conducts risk assessments for new and existing study abroad program locations.
  • Informs faculty program leaders, University administrators and students of State Department travel advisories and safety concerns relative to program sites.
  • Collaborates with Gonzaga’s Director of Risk Management.
  • Ensures appropriate insurance for study abroad programs.
  • Provides decisive leadership and makes critical operational decisions in emergency or crisis situations.
  • Serves as Gonzaga’s emergency on-call contact for study abroad issues and communicates with appropriate personnel regarding study abroad emergencies.
• 20% - Supervision Responsibilities
  • The Director will manage approximately 5 full-time positions related to study abroad and departmental operations including budget and fiscal management.
• The Director performs other duties as assigned in support of Gonzaga's mission by the Associate Provost for Global Engagement. 

Certifications and/or Licensures:

Must maintain a valid passport.

Skills & Abilities:

• Expert in field plus broad knowledge of divisional and/or university operations.
• Demonstrated expertise in identifying, assessing, and mitigating institutional risks, with a proven ability to make informed, timely, and sometimes difficult decisions to protect organizational interests.
• Demonstrated ability to lead strategic budget planning processes, monitor financial performance, and implement cost-saving measures across diverse programs.
• Experience with international education software (e.g. Terra Dotta).
• Proficient in English communication skills, written and verbal.
• Demonstrated time management, punctuality, and priority setting skills.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality.
• Ability to interpret and apply complex policies and regulations.
• High analytical capability, with ability to identify issues, compare data, and resolve discrepancies.
• Ability to work flexible schedule including mornings, evenings, weekends, and holidays as needed.

Preferred Qualifications:

• Master's degree.
• 8+ years of experience in international education.
• Higher education experience in international education.
• Intermediate proficiency in another language.
• Membership in a professional association (e.g. NAFSA, Forum on Education Abroad, other).

Physical & On-Campus Requirements:

In-Office Presence - Ability to work on-site in typical office setting and participate in in-person meetings with colleagues: 5 days/week

Standing/Sitting - Ability to remain in a stationary position for a prolonged period: Often (50%-75% of time)

Walking - Ability to move about on foot to accomplish tasks: Often (50%-75% of time)

Lifting/Carrying - Ability to move or transport objects up to a specified weight (e.g., 50 pounds):Rarely (1%-49% of time)

Attention to Detail - Ability to focus on detailed tasks for extended periods: Daily (>75% of time)

Problem-Solving - Ability to identify and resolve issues effectively: Daily (>75% of time)

The budgeted salary range that the University reasonably expects to offer for this position: $90,000-$98,800

Pay Range:

Minimum Salary (Annualized 12 months and 40 hours/week): 79040

Midpoint Salary (Annualized 12 months and 40 hours/week): 98800

Maximum Salary (Annualized 12 months and 40 hours/week): 118560

At this time, the University has suspended all new H1B visa sponsorships.